Platform architecture & vision
How RealtyOS is built, who it's for, and what makes it different from a generic CRM.
The problem
Real estate software is fragmented. Brokers stitch together a CRM, a website, a chat widget, and a client portal — all from different vendors, none speaking to each other. Leads drop, responses drag, and clients feel like tickets.
The solution
An AI-native, multi-tenant operating system built vertically for real estate. Client portal, agent dashboard, and AI receptionist unified in one instant-sync architecture.
How it works for each role
Clients
Meet Sloane, our AI receptionist — she handles first contact, qualifies budget and timeline, and hands off to a human when it's time. After signup, clients get a dedicated portal with:
- Curated listings matched to their stated preferences.
- A unified timeline of scheduled tours (in-person and virtual).
- A single message thread that merges AI history with live agent replies.
Agents & brokerages
Every lead arrives pre-qualified with a complete intent profile. Brokerage admins manage teams, listings, and assignment rules from one console.
- Register as a solo agent or under a brokerage umbrella.
- Custom inquiry links route leads directly to the right console.
- Take over from Sloane mid-conversation with a live chat handoff.
Developers
The stack is deliberately lean — no heavy CSS frameworks, no bloated component libraries.
- Next.js 16 App Router with Server Components and edge-friendly proxy middleware.
- Supabase (Postgres + Auth) via Prisma ORM with Zod validation at every boundary.
- Vanilla CSS + design tokens. No Tailwind, no CSS-in-JS runtime.
- OpenAI function-calling powers qualification; chat state persists server-side.